An Independent Omnichannel Agency 
Built For The Ambitious Growth Marketer

Impactful Results

Driving Offline Growth
for an Ecommerce Brand

Client

Harry’s

Channel

Insert Media

575K+
New Customers Acquired
780M+
Inserts Distributed

How to Drive Innovative Growth in a Centuries-Old Category

-Test-and-Learn Framework: Evaluated the highest-performing combinations of offline media formats, including polybags and package inserts.

-Premium Distribution Partnerships: Curated insert placements with premium brands using precise audience targeting to preserve brand equity.

-Direct-to-Web Optimization: Built direct-response offers and landing page experiences rooted in target audience insights to convert offline audiences.

-Performance Measurement & Scaling: Prioritized measuring media impact across channels to evolve the initial test into a measurable contributor to overall customer acquisition.

-Channel Diversification Strategy: Executed an omnichannel campaign strategy to successfully drive offline growth, escape digital saturation, and improve customer lifetime value.

From Digital Disruptor to Offline Acquisition Leader. Harry’s didn’t just find a new channel—they built a scalable engine for profitable growth. By combining a strategic test-and-learn insert media framework with premium distribution partnerships, they successfully navigated digital saturation to reach new audiences at scale.

Challenge

Harry’s was already a digitally savvy DTC brand, but to keep growing, they needed to find new, profitable customer acquisition channels outside of digital saturation.

‎ •‎ Lagging New Customer Acquisition
‎ •‎ Need to Drive to Web at Efficient CPA
‎ •‎ Take Share From Industry Behemoths

Harry’s turned to Mile Marker to unlock new customer growth beyond paid digital. With a saturated digital landscape and increasing costs, they needed an innovative way to attract new buyers at scale and within a profitable cost structure.

Business Results

Insert Media as a Scalable Engine for Customer Acquisition

Test & Learn Approach to Insert Media
Mile Marker launched a strategic testing program to identify the optimal creative and format for offline media, evaluating everything from polybags to package inserts to discover the highest-performing combination.

Drive-to-Web Offer Optimization
The program prioritized compelling direct-response offers and landing page experiences designed to convert offline audiences efficiently and measurably.

Premium Partner Alignment
Insert distribution was tightly curated to align with premium brands and environments that matched Harry’s voice, helping preserve brand equity while boosting response rates.

Integration Into Growth Strategy
What began as a test quickly became a key component of Harry’s broader growth mix—offline media evolved into a critical and measurable contributor to new customer acquisition.

Solution
575K+
New Customers Acquired
780M+
Inserts Distributed