An Independent Omnichannel Agency 
Built For The Ambitious Growth Marketer

Retail Performance

From Brand Love to Basket

Client

Carmex

Channel

Retail Media, TV / OTT / CTV, OLV, Paid Search, Social

50MM
Target Audience Members Reached Monthly
13%
Brand Lift
73%
New-to-File

When Awareness Isn't Enough

Streaming Video (OLV/CTV), Social Media (Meta, TikTok, YouTube, Pinterest),Data Driven Display, Retail Media Networks, Programmatic, Search

The campaign didn't just maintain Carmex’s emotional connection, it converted it. By combining omnichannel media with real-time optimization and retail-first targeting, Carmex bridged the gap between awareness and action. The result? A smarter path to growth during the most competitive season, with measurable gains in new buyers and real retail momentum.

Challenge

Carmex had the love. What it needed was the lift, from brand affinity to real-world retail results, all without sacrificing efficiency or focus. Balancing Brand & Performance Media Maximizing Budget in a Competitive Season Engaging a Broad but Targeted Audience How can we balance emotional connection with measurable outcomes in a cluttered personal care category, during a peak ad season dominated by holiday noise.

Business Results

Brand Love, Measurable Results: A Smarter Way to Scale

Holistic Brand Positioning & Audience Targeting Shifted to a portfolio-wide “Does the Job” campaign, expanding target demographics.

Smart Channel & Budget Allocation Dedicated retail media budget, driving sponsored ads and off-site targeting for direct sales impact.

Real-Time Measurement & Optimization Used brand health metrics and multi-cell A/B tests to fine-tune messaging and creative formats.

Mile Marker’s expertise and collaborative approach made them an invaluable partner in driving scalable, efficient growth.

Michelle Fish
Senior Director, Harry’s
Solution
50MM
Target Audience Members Reached Monthly
13%
Brand Lift
73%
New-to-File