As AI transforms how marketers operate, indie agencies face a new challenge: building a digital marketing team culture that’s agile, hands-on, and future-ready.
In his recent Ad Age piece, Mile Marker Agency CEO Scott Shamberg outlines how indie agencies can stay competitive by rethinking their approach to talent. The era of AI demands more than just generalists—it requires strategic doers who can execute, lead, and adapt.
Building a Digital Marketing Team Culture that Performs
The best agency teams today are made up of hybrid thinkers—strategic doers with leadership potential. As we move into an AI-accelerated future, building a digital marketing team culture means hiring professionals who can juggle priorities, execute across channels, and adapt fast.
This is especially true for indie agencies. Our teams must be as nimble as the brands we serve. That’s why Mile Marker Media Agency seeks out self-starters with tactical chops, emotional intelligence, and a collaborative mindset.
What to Look for in AI-Era Talent
As Scott outlines in Ad Age, here’s what to look for when hiring for the future:
- Cultural Fit & Curiosity
Indies thrive on collaboration and speed. Hire people who contribute ideas—not just execution—and who are comfortable navigating ambiguity. - Multi-Skilled Operators
One-trick ponies are out. Indie agencies need juggling pros who can wear multiple hats, adapt on the fly, and support teams across functions. - Doers with Leadership Potential
The sweet spot? Talent who can execute and scale. Look for high EQ individuals with initiative, mentoring chops, and the ability to grow with your team. - Platform Fluency
Whether it’s Meta, Google, CTV, or retail media, keyboard-level knowledge is essential. And yes—AI literacy matters too. - Learning Agility
AI is accelerating change across marketing. The strongest hires will show curiosity, adaptability, and a willingness to evolve with the work.
Competing Through Culture
As more talent enters the market from larger, consolidated agencies, indies have an opportunity—but also a responsibility—to hire with intention. At Mile Marker Agency, we believe that strong agency culture starts with how you hire, how you train, and how you build teams that can scale with your clients.
AI may be changing the industry—but people still power performance.
📖 Read the full article by Scott Shamberg in Ad Age
📩 Looking to build a smarter, more scalable team?
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